Order & Shipments

Once your order has already been fulfilled, we’re unfortunately unable to update the address to keep everything secure and prevent any possible fraud,...

You can download the invoice by going to your order Go to your order confirmation email and press 'View your order' You will see a 'Download Invoice' ...

This unfortunately does happen sometimes. Shipping parties like PostNL will automatically point to us, but in almost every case we have experienced th...

If you are not fully satisfied with your Tap Out, you can return it within 30 days after receival by shipping it back to us. Once we've received your ...

Currently, we only ship within Europe.